Quay Crew
- Par Excellence
Exceeding Recruitment Expectations for UHNW Individuals
Since its inception in 2013, Quay Crew has distinguished itself as a premier recruitment partner for the Superyacht Owner and Superyacht Manager in the elite Superyachting industry and private residence sectors. Demonstrating an unwavering commitment to exceptional service, the UK-based firm has successfully placed over 2,000 candidates on more than 350 prestigious superyachts and within UHNW private estates and households globally.
Quay Crew excels at recruiting across all levels onboard, from incoming green crew with certified potential to seasoned Heads of Departments and Captains. As a natural extension, the agency is trusted by UHNWIs and family offices to supply exemplary staff for private households, estates, and islands. With an extensive network of loyal candidates, their consultants are able to uncover hidden gems is one of the things that sets them apart in the industry.
At the core of Quay Crew’s philosophy is a dedication to quality over quantity. This is achieved through thorough due diligence and detailed verbal referencing of all applicants, as well as full background checks where required, ensuring that only the best candidates are verifier and presented to clients. When talking to Tim Clarke, Director, he explained the key values that Quay Crew prioritizes in recruitment.
“In recruitment, transparency is paramount, ensuring trust and alignment between all parties involved. We recognize that every detail matters, and it is this commitment to thoroughness and due diligence that sets Quay Crew apart in delivering exceptional talent.”
Making the right match is paramount for Quay Crew’s consultants, and they achieve this through meticulous consultation and collaboration with yacht owners, Captains, Heads of Departments, yacht management companies, family offices, and candidates. The first sentence does not make sense so suggest remove. Also, an S should be added to ‘consultant’ as highlighted above.
“Setting realistic expectations from the outset is crucial; ensuring incoming candidates are fully aware of the high-pressure environment, and accepting that sometimes, it’s just not a suitable career choice for some. For those who are prepared, we take satisfaction in guiding them through a rewarding career by placing them within the right role. This leads to great longevity and client satisfaction.”
Quay Crew goes beyond the conventional, meticulously monitoring the careers of each candidate in the market. This holistic approach ensures that they not only meet but exceed expectations, consistently delivering the unexpected. By staying attuned to the evolving trajectories and aspirations of their candidates, Quay Crew places the right talent in the perfect roles, creating harmonious and high- performing teams.
Outside of day-to-day recruitment, Quay Crew is celebrated for its highly informative market research and industry insights, which are often quoted in trade media and press. As part of a value-add suite of services, the team routinely produces reports and hosts educational webinars on anything from comprehensive salary analyses and mental health to retention, communication and leadership.
This visionary recruitment firm has also established a myriad of progressive partnerships with key suppliers, fostering industry-wide support and education. These initiatives are meticulously designed to unearth, attract, nurture, and retain the most exceptional talent in the yachting sector whilst supporting clients and their ever changing needs.
As Quay Crew enters its 11th year, the team continues to grow, boasting a diverse range of expertise that combines over 60 years of on-the ground experience from yachts and luxury service, with 75 years in recruitment as a whole.
If you’re in any doubt about their service levels, this feedback should put you at ease...
“I’ve worked with Quay Crew for many years now and I’m always impressed by their approach. Recently, I have had the pleasure of dealing with them for land-based recruitment and they were brilliant — very attentive, detail orientated, and incredibly hard-working. The consultant always wanted to ensure that we found the right candidate and didn’t stop until we did. All candidates were thoroughly briefed and prepared for an interview when it came to it, which always made my job so much easier. Quay Crew is most certainly my first choice for recruitment, and generally, the only choice!”
Chief of Staff, private estate
“Using Quay Crew was my first port of call for filling the Rotational Captain’s role onboard and within a very short space of time we had some really strong candidates. I feel as though pretty much all of the candidates put forward were finalists – and I think that’s a reflection of their understanding of the vessel’s needs, the culture onboard, and matching like-minded individuals together to gain the best possible outcome. It is evident that Quay Crew puts in a lot of effort with market research and on-the- ground feedback from industry professionals. This means they have their fingers on the pulse with industry trends and expectations, as well as a clear history and knowledge of almost all of the candidates.”
Captain – 70m superyacht
For UHNW individuals, Superyacht Managers, Owners, and Project Managers seeking a visionary partner to revolutionize your recruitment process, connect with Quay Crew today.
Hear from Quay Crew
For more information, please visit our website or contact us.
